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Geographic Information Systems (GIS) Also: Web-Based Project Management Tools
September 2001 • Issue No. 50 • Volume XVI • Number 2
Application/Advantages of Alternative Project Delivery Systems
Project Delivery Australian Style: Innovative, Aggressive and State-of-the-Art
By Jim Rozek, Melbourne, Australia, 61-3-9866-6066, pbjrozek@ozemail.com.au; Singapore 65-226-3658, jrozek@dtss.com.sg
Under a single contract, PB and the Office of Independent Reviewer team partners served two entities with far different objectives and responsibilities. They maintained their independence throughout, fulfilled a number of critical obligations and helped to ensure the success of one of the world’s major roadway projects.


Melbourne City Link Project will upgrade and connect three major freeways in Australia's second most populous city.
The $2.0 billion (Australian) Melbourne City Link Project (MCLP) is the largest infrastructure road project ever undertaken in Australia. It is being delivered through a design/build/own/ operate/transfer (DBOOT) contract with a design/construction period of 45 months. MCLP will operate as a toll road for a 34-year concession period.

The project is being performed entirely under ISO 90001 quality standards, which means that all designers, contractors and subcontractors are required to operate under an ISO 9000 certification.

PB and two Australian consultancies form the Office of the Independent Reviewer (OIR), which was defined contractually as an independent expert experienced in road, bridge and tunnel design and construction. We were brought onto the team because of our expertise in tunnels, large bridges and other large projects, all considered high risk areas for the MCLP. Since the project began in early February 1996, we have provided full-time senior staff comprised of U.S. expatriates and Australian engineers.

Role of the Office of Independent Reviewer

The role of the OIR is unique because the constituent firms perform under a tripartite contract with both the state’s Melbourne City Link Authority (MCLA) and Transurban, the owner/operator of the DBOOT concession. The OIR firms also have a number of obligations and responsibilities to the Transfield Obayashi Joint Venture (TOJV), the
project’s design/build contractor; the bank’s engineer and others.

In general, the OIR’s responsibilities have been to provide expert review and comment on critical issues regarding design and construction, the program, compensation and other matters for interested parties, including the general public. More specifically, this has included:
  • Reviewing the design before commencement of construction
  • Monitoring the design for compliance with the project scope and technical requirements
  • Evaluating and recommending proposed changes to elements of the concession deed
  • Verifying contractor claims for payment, extension of time and work completed
  • Issuing “stop work” orders if the construction was deemed unsafe for the workers or the public.
A number of factors were important to the state in preparing the technical brief describing the OIR’s role. Neither MCLA nor the state’s road agency had any prior involvement with the design or construction of a major road tunnel, let alone a tunnel in the variable and extremely difficult ground conditions known to exist along the alignment. MCLA was also cognizant of the fact that it would carry the risk for issues such as latent conditions, industrial relations, land acquisition, construction and extension of time in normal delivery processes.

For this DBOOT project, it was necessary to transfer the risks to the developer because the consequences of revenue loss through any form of delay would be far greater than normal, where delays to a project are limited to direct costs, not the user benefits. MCLA would not have any direct involvement in either the management of the design and construction processes or in the assessment of extensions of time. The state would achieve its objectives by specifying design life of the various project elements and then identifying the remnant life at the end of the concession period.


Figure 1: The MCLP tunnels are equipped with state-of-the-art fire life safety devices, control and monitoring systems. Commissioning of the tunnels is in the final stages.

Figure 2: The 490 meter Bolte Bridge is dominated by two 140 meter high towers. The bridge is a vital link and provides motorists a sweeping view of the city.
Melbourne City Link Project Noteworthy Features

Project
• 22-km (13 miles) of 6- to 8-lane new, widened, or existing inner city tollway.
• $2 billion (Australian) private sector investment.
• DBOOT principles of delivery and risk management.

Engineering
• Two 3-lane tunnels totaling 5 km (3 miles) in complex geology with sophisticated mechanical and electrical tunnel management systems (Figure 1).
• 490-m (1,600-foot)-long twin cast-in-place balanced cantilever Bolte Bridge (Figure 2).
• 4.5 km (2.7 miles) of match cast elevated viaduct and nine match cast ramps made at the largest precast yard in the southern hemisphere.

ITS Traffic Management
• State-of-the-art traffic management/operations center.
• Automatic incident detection (AID) over entire length using camera-based optical character recognition (OCR).
• Variable message signs/fixed signs/advisory signs.

Tolling System
• Fully electronic tolling (no toll booths).
• State-of-the-art, nonloop-based vehicle detection and classification system (VDC).
• 600,000 transponders manufactured, delivered and distributed.
• Sophisticated revenue management, including automated day pass system.

Environmental
• Noise levels limited to 63 dBA L10 (18 hour).
• Construction of a 300-m (900-foot) -long sound tube on an elevated viaduct.
• More than 11 km (6.6 miles) of noise walls up to 13 m (43 feet) high.

Aesthetic
• 200 000 m2 (2.2 million square feet), 15 000 trees and 330 000 shrubs, one of the largest landscape projects in Australian history.
• Gateway statements including two 140-m (462-foot) -tall towers on either side of the Bolte Bridge, and the “beam and stick” formation, including a 78-m (257-foot)-long, 5 m by 5 m (16.5 feet by 16.5 feet) beam inclined at 30 degrees over the southbound motorway.
• Deepening and widening of the Moonee Ponds Creek, which parallels the Western Link.
• New bicycle and pedestrian paths.
The OIR’s “project brief” outlined that:
  • OIR would be appointed by the government to ensure the project met the state’s requirements in all aspects.
  • Quality of design and delivery mechanisms were the responsibility of the DBOOT developers, who would be responsible for the appointment of a design consultant and proof engineer and development of a quality assurance system that included appointment of a quality auditor.
  • The approver’s (OIR’s) function was given further independence from direct involvement in supervision by specifying that the function would be undertaken through a process of overview and reasonable checking of:
    – The consortium’s performance
    – Designers of record
    – Proof engineering
    – Quality assurance auditor.
Refinement of the OIR Role during Bidding

Further evolution of the OIR’s function continued throughout the concession bidding phase, which was followed by extensive exchange of views with Transurban, the preferred consortium. The consortium proposed that risks for such a project could be minimized or shared using a management structure in which the design and construction would be undertaken by separate contract and a similar arrangement would be concluded for the future operations stage.

The complicated financing structure (involving four leading banks with support from more than 20 foreign banks and contribution by equity holders) caused concern, however, that each party would insist on direct involvement in the overview of the works. This situation had not been envisaged by the state when the initial brief was prepared.

It was realized that it would be inappropriate to have more than one organization “signing-off” (approving) on design and construction and issuing certification of completion. Such an arrangement would invariably lead to disputes, if only through diversity of opinion, so the developer ensured that the banks and equity holders could be assured of “quality” by making all documentation available to the independent reviewer (i.e., total access). Subsequently, a Memorandum of Understanding was entered into between the state and Transurban regarding the role of the OIR, including its obligations and responsibilities.

The OIR in Action

Transurban, its stakeholders and MCLA sought assurances that an independent review and assessment had been performed in addition to the design review and certification process normally performed by the contractor’s designers. The OIR reviewed all concept, preliminary and final designs by “general overview and reasonable checking.”

Since February 1996, more than 8000 submissions have been made to the OIR for review, including thousands of drawings, specifications, work method statements and project-related documentation. Of these 8000, more than 2700 were submitted for formal approval. To get the job done successfully within the allotted time frame:
  • The OIR formed a multi-disciplined group of senior engineers to perform the design review and approval.
  • Technical specialists in the U.S. reviewed a number of submissions involving tunnels and major structures.
  • Tunnel ventilation and mechanical and electrical systems were reviewed by PB’s Hong Kong office.
  • The intensity of the OIR’s technical review was “ramped up” in areas of high risk.
Of course, much had been done during the earlier stages of the project to ensure the success of the final review effort. For example, the close coordination and communication between the TOJV’s designers and OIR’s technical staff facilitated timely resolution of issues. Throughout the design process, the designers actively sought the opinion and advice of the OIR to resolve issues early, streamline the design review process and avoid surprises.

Equally important, the designer identified and developed a number of options and alternatives that required early endorsement from the OIR. As such, a number of alternatives that benefit the project were endorsed successfully and implemented in an acceptable time frame.

The OIR relied heavily on the designers’ endorsement of the design for compliance with the project scope and technical requirements. The Concession Deed provided that an additional independent review be performed by a proof engineer (employed by TOJV) in areas of high risk, such as the tunnels. In all cases, the OIR required resolution of design issues and closure of proof engineer concerns as well as OIR technical staff concerns.

In every submission, the OIR’s quality assurance group reviewed the design submissions that the design had gone through the proper sign off process and met the project’s quality requirements. Likewise, all design groups, consultants and specialists were required to operate under ISO 9001 certification or TOJV’s ISO certification. By early 1997, there were more than 70 quality systems operating on the project, all of which were monitored and audited regularly.

Postscript

The MCLP is being delivered in two parts, the Western Link and the Southern Link. The Western Link was completed in 1999 and opened to traffic in August of that year. The road had 145,000 vehicles on the first day, which was one of the largest volumes any road had achieved in the State of Victoria. Volumes have subsequently reached over 178,000 per day. Electronic tolling began on 3 January 2000. The Southern Link tunnels have not yet opened, although the remainder of the Southern link at-grade roadway has opened but is not being tolled. The electronic tolling system is in its final stages of testing and commissioning.

The MCLP represents the culmination of a wide range of entities and contractual arrangements focused on a single outcome. A number of impediments, large and small, have been overcome, including claims, lawsuits, industrial problems and labor problems.

The success of this project illustrates that delivery of a DBOOT project requires:
  • The commitment, resources and dedication of a large number of players
  • Decisions being made in a timely manner
  • Processes that ensure that the work progresses in accordance with the requirements of the law, the contract, and the rights of jurisdictional agencies and the public.
The MCLP parties entrusted a number of critical obligations and assurances to the OIR. Variations to the OIR role are currently being employed in other projects in Australia. The experience, the lessons learned, and the application may be appropriate in other DBOOT projects. It has been a valuable experience in a number of ways.

The MCLP has been a matter of interest to, and received support from, PB’s most senior officers. The MCLA and Transurban were well apprised of PB’s experience on “similar” projects, having visited Boston’s Central Artery project and others. The litany of PB specialists and engineers, including a number of technical directors, who performed reviews and provided advice or technical input reflects the company’s and its top peoples’ ability and
willingness to support distant projects.

Jim Rozek is a registered professional engineer who has been with PB for more than twenty years. He has spent almost ten years overseas managing PB’s efforts for mega transportation projects on multiyear assignments in Turkey, Thailand, Australia, and now Singapore.

1 ISO 9000 is a set of standards that guide firms in achieving a high level of quality in the services they provide and products they produce. It has become the de facto international quality standard by which firms are measured.

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