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Geographic Information Systems (GIS) Also: Web-Based Project Management Tools
September 2001 • Issue No. 50 • Volume XVI • Number 2
Key Considerations
Minimizing Risks in Design/Build Projects: An Owner’s Engineer’s View
By Darius S. Irani, Orange, California 1-714-564-2702, irani@pbworld.com
Risk management is a critical element of design/build projects. This concise review of steps to take to minimize risk is based on two transportation projects that highlighted the benefits of the design/build approach and lessons learned.

The design/build project delivery system has been gaining momentum in the U.S. transportation arena over the past decade. Several major highway and transit projects have used the design/build procurement process with a great deal of success. Some of the potential advantages of this single source responsibility include:
  • Avoidance of adversarial interface between separate entities, including conflicts and claims
  • Contractor involvement in design
  • Savings of time and cost
  • Early knowledge of firm project costs
  • Improved risk management for the owner.
  • Less management and coordination by owner
  • Quality.

Figure 1: Project Delivery/Contractor Selection Flow Chart
The design/build delivery system can enhance the successful implementation of a project if the project is selected carefully and the associated risks are evaluated properly. Design/build is not for all projects, however. It should be used primarily when:
  • There is insufficient revenue to fund a traditional design/ bid/build process without the sale of expensive and speculative pre-construction bonds.
  • Project scope is defined.
  • Funding sources are identified.
  • Design and quality are industry standard.
  • Time is critical.
  • Overall project risk is low to medium.
  • The project is complex. (Clients who do not have the in-house resources to manage more complex projects often hand the responsibility over to the design/build contractors.)
Figure 1 provides a synopsis of factors involved in the decision to go design/build and the project delivery and contractor selection options for project implementation.

Allocation of Risks

When embarking on a design/build project, it is essential to review the potential risks, address them and reduce them to the extent possible. Risks that cannot be avoided entirely must be allocated contractually, usually by determining which party (owner or contractor) is best able to manage the risks and the associated costs. Managing, allocating, and balancing risks appropriately are critical to completing the project within budget and time constraints.

Risk Reduction. Measures that should be taken prior to the bid or proposal due date include:
  • Obtaining all major permits and clearances
  • Obtaining final geotechnical and foundations report
  • Acquiring right of way
  • Negotiating with utility companies, railroads and DOTs
  • Establishing quality control and quality assurance programs
  • Providing incentives to manage risks.
Risk Allocation. Measures that must be addressed at the same time include:
  • Force majeure events—allowing for time extensions and cost increases
  • Utilities and railroad companies
  • Differing site conditions
  • Hazardous material
  • Injunction

Figure 2: Procurement/Selection Spectrum
Some Lessons Learned in Design/Build

Risk Management
• Evaluate the reputation of the design/build contractor regarding both quality and claims avoidance.
• Develop balanced allocation of risk between the owner and the design/build teams.
• Be willing to allow the contractor to proceed “at risk.”

Overall Management
• Accept innovation and allow for creative ideas.
• Establish and maintain open communication channels.
• Establish a true partnering process—partnering works!.
• Establish a Disputes Resolution Board made up of reputable and experienced individuals and let this board be the single entity for design reviews.
• Allow fast-track submittal review to accommodate early construction of
key elements.
• Develop and maintain a win-win attitude.

Design and Construction
• Develop well defined contracts.
• Develop good performance criteria.
• Define “key” roles and responsibilities. (Who is the engineer?)
• Allow the quality control manager to be as independent as possible.
• Define decision-making authority on safety and quality issues.
(Who can stop the work?)
• Allow for and encourage value engineering.
• Implement environmental mitigation requirements.

Figure 3
Design/Build Procurement Options

The level of risk associated with a design/ build contract depends a great deal on the level of project definition at the time of the procurement process. The higher the level of design completion, the fewer risks involved and the more the procurement option will gravitate towards a low bid, fixed price type of contract. A design/ build, procurement/selection spectrum is outlined in Figure 2.

In the case of both the San Joaquin Hills and the Eastern Transportation Corridors in Orange County, California, the decision to go low bid was based on the fact that the reference documents provided to the contractor were approximately 35 percent complete. This gave the contractor adequate design details to effectively develop a bid price for the projects.

On the other hand, the procurement process for the I-15 Reconstruction Project in Salt lake City, Utah, and the Foothill Transportation Corridor - South in Orange County, California, took the route of “best value” options. The fact that the levels of project definition in both cases were less than 15 percent complete resulted in too many unknowns for the contractor to be able to develop a hard low bid number without adding on a significant cost for risk contingency.

Selection Criteria for a Design/Build Team

Careful evaluation of the prospective bidders during the pre-qualification process is key to minimizing owner’s risks. The potential design/build teams must be thoroughly reviewed with regard to:
  • Design and construction experience, including references on similar types of projects
  • Performance records on previous projects, including budget, schedule and quality
  • Industry reputation concerning managing claims
  • Effective partnering based on a win-win record
  • Financial strength and stability
  • Organization and management plan
  • Qualification of key personnel
  • Resources available and committed to the project
  • Optional features offered, including design and construction options, financing options, terms of payments and accelerated schedule.
In the case of a low bid procurement option, it is even more critical to check the industry reputation thoroughly of all contractor teams proposing to bid on the project, especially in the areas of partnering, claims avoidance and committing resources. Conducting a thorough evaluation of the bid proposal makes it possible to ferret out contractor teams that may be “low-balling” the bid with the intent of making up lost revenue through change orders and claims.

Lessons Learned Lead to More Successes

With the implementation of each major design/build project, we discover more and more about what could have been done differently. We learn from those experiences, which are highlighted in Figure 3, and should take them into consideration the next time around.

The decision to use the design/build delivery system should be based on:
  • Careful evaluation of the project to determine whether the size, type and nature of the project will truly benefit from this approach
  • The project delivery due date, which is often a major factor in the selection of this type of project delivery system
  • The owner’s ability to manage the design/build process.
The design/build approach is most successful when the project team has identified project risk factors adequately at the onset of the project and allocated risk to those parties who are best able to evaluate, control and bear the associated costs. The result will be a project that has fewer disputes and conflicts.

Darius Irani has served as program manager on several successful, very large design/build projects in California and Utah.

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