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Making Better Communities Through Contextual Infrastructure Planning
March 2001 • Issue No. 49 • Volume XVI • Number 1
Contextual Infrastructure Planning and Design
Dome Events Should Not Mean Doomed Community
By Ernie Boughman, Buffalo, New York 1-716-853-1220, boughman@pbworld.com
The University Hill District in Syracuse, New York, wanted to mitigate transportation issues related to special events at the Carrier Dome and enhance its community's cohesiveness. Our suggested solution encompasses public transportation, private transportation, parking, signage, pedestrian ways and neighborhood streetscapes.

Large-scale venues including arenas, domes and stadiums are considered harbingers of economic success for their communities. The anticipated monetary outfall is attributed not only to the venue itself but, even more important, to the spin-off development and business they inspire. In many cases, however, special-event transportation issues may be caused by a facility's location, lack of transportation planning in and around the site, or unforeseen transportation challenges.

These issues can become the accepted trade-off for the economic prosperity offered by the facility, but often they threaten the cohesiveness of the surrounding community. Although many of the transportation impacts do have to be accepted, they can be minimized so as to preserve the community through proper policy, planning and engineering techniques.

Concerns of the City and its Public

In 1999, PB was hired by the Syracuse Metropolitan Transportation Council (SMTC) to conduct a Special Events Transportation Study for the University Hill District. The study was initiated to update the City's 1980 special events traffic management plan that addressed transportation issues during special events at the Carrier Dome. This facility is a 50,000 seat multi-purpose stadium/arena located in the heart of the Syracuse University (SU) campus (Figure 1). Since 1980, a variety of actions occurred to change the dynamics within the district, including:
  • New university facilities
  • New hotel and entertainment establishments
  • Changes in road segment classification
  • New off-site parking facilities
  • The initiation of OnTrack, a passenger rail system that provides excursion service between the university, downtown Syracuse, and the city's northern suburbs.
Enhancing and/or maintaining community cohesion was a chief concern to SMTC.

A public involvement program was established to determine what special event issues were affecting the university's neighbors and to facilitate communication between the project team and the public. Four main categories of special event transportation issues were identified: neighborhood, pedestrian, parking, and wayfinding/signage. Although not every issue discussed would contribute to the breakdown of the district by itself, the mitigation of these impacts could lead to a more cohesive community.


Figure 1: The Carrier Dome is located in the heart of the Syracuse University campus, Syracuse, New York in the area knows as University Hill.

Neighborhood Issues

During the public participation process, we received several comments regarding perceived nuisance impacts associated with tailgating and neighborhood residents' inability to access homes and businesses during dome events. An on-site review of dome events did not indicate that this was a significant problem, so we recommended further monitoring before policy measures to eliminate such nuisances were implemented.

The residents of surrounding neighborhoods also asked that streetscape improvements be implemented to beautify the gateways of their neighborhoods. While streetscape/gateway improvements do not contribute in and of themselves to enhanced event mobility, they are a valid transportation enhancement measure when contributing to improved pedestrian mobility. As a result, we recommended a series of streetscape improvement programs.

Pedestrian Issues

Two pedestrian routes within the study area were found to be effected by special event impacts.

Raynor Avenue. This route, located to the west of the dome, involves OnTrack service to and from events. OnTrack travels on a former industrial freight line right-of-way that had been abandoned for some time. Its surrounding environment is not always attractive and is not conducive to pedestrian travel once passengers have disembarked, especially at University Platform at the west end of Raynor Avenue, just three blocks west of the Carrier Dome.

The sidewalks that do exist are broken and heaved up by tree roots, and they do not have the capacity to accommodate the number of pedestrians who use this route for special events. Consequently, pedestrians spill out onto the street, creating a risk to their safety and traffic problems for vehicles.

Compounding this problem, the surface of the street has deteriorated greatly over the years, leaving potholes and only little painted striping. Travel lanes and parallel parking spaces are undistinguishable from one another, and no crosswalks are present within the corridor.


Figure 2: We recommenced transforming Raynor Avenue into a gateway corridor.

We recommended two alternatives for providing both a link that would enhance the corridor's new gateway function and a better pedestrian and vehicular connection. These were
  • The medium alternative, which suggested sidewalk replacement in areas where disrepair exists, painted crosswalks at intersections and new striping on the existing roadway to better define pedestrian and vehicular zones
  • The high alternative (also the preferred alternative), which included new sculptural gateway elements, sidewalk and curbing replacement, installation of decorative light fixtures, textured crosswalks at all intersections, planting of street trees and resurfacing of Raynor Avenue with new striping to fully define travel lanes and parallel parking spaces (Figure 2).
Irving Avenue. Irving Avenue, which runs north and south on the dome's west side, becomes a major thoroughfare for pedestrians and vehicles on event days. Our recommendation was for development of an alternate pedestrian route along Almond Street, which runs parallel to Irving Avenue but several blocks to the west, and along Van Buren Street, an east/west street that would connect Almond Street to the dome.

Currently, sidewalks exist along Almond Street but because the street traverses underneath the elevated I-81 highway, few pedestrians use this route. With proper streetscape improvements similar to those mentioned for Raynor Avenue and signage, Almond Street could likely become a preferred pedestrian route to the dome. This route would be no further in distance than the Irving Avenue connection and it would address some of the public's wishes to beautify the edge of the district adjoining the South Side neighborhood.

Parking Issues

Illegally parked vehicles and illegal parking lots contribute to special event transportation issues, but the largest contributor was found to be the under-use of existing parking and transportation facilities. Parking lots immediately adjacent to the dome are permit-only for special events and, therefore, are fully used. Parking lots at Manley Field House, about .8 km (one-half mile) from the dome, and Skytop Housing Complex, on the University's South Campus about 1.6 km (1 mile) from the dome, are general admission lots. Combined, they provide 4,500 spaces. Most patrons do not use these lots because of their distance from the Carrier Dome. A free shuttle is provided between the lots and the dome, but public knowledge of this service seemed to be limited.

In addition to these two parking lots, other services are underused, including:
  • The OnTrack excursion rail, with ample park-and-ride lots at both the Carousel Center regional shopping mall and the Intermodal Transportation Center.
  • Park-and-ride lots offered by The Central New York Regional Transportation Authority's Centro public transportation system. These lots are located at several regional malls and within the downtown area. Shuttle service to and from the dome is included in the parking fee.
Much of the under use of these facilities can be attributed to lack of public knowledge of these facilities and their ease of use. We recommended that SU, Centro and OnTrack undertake a coordinated marketing campaign to better publicize the availability of their services in order to facilitate their use as alternatives to driving to major dome events.

This effort could include printed brochures that outline available facilities and services, including prices, and schedules. Brochures could be made available at information kiosks in the dome and be supplied with tickets purchased for a dome event. We also suggested possible promotional efforts such as periodic group or family pricing for mall shuttles to make them more attractive to greater numbers.

Wayfinding/Signage Issues

Often patrons who do not come to the dome regularly have no idea of what parking/transportation options are available, where they are located or how to get to them. These patrons tend to drive directly to the dome, thereby exacerbating transportation issues unnecessarily since all lots in and around the dome are permit-only. Compounding this issue, signage and wayfinding elements are minimal in and around the district and many of the signs that do exist include inaccurate or outdated information.

With the combined intent of encouraging use of preferred routes to dome parking facilities and improving public knowledge of available transportation alternatives, we recommended that further study and preliminary engineering be conducted to implement an integrated wayfinding system in and around the district. An example of a conceptual wayfinding system was presented based upon currently published recommended routes to Carrier Dome parking facilities. This system included signs on both the interstate system and on local surface streets.

The wayfinding system on the interstate system could include intermediate-level signage located after each of the primary highway exit information signs. These signs would provide specific information regarding parking facilities that are directly accessible from the upcoming exit(s). They would use both a generic name and the SU parking permit designation code. Such signage would enable those with parking permits and those seeking general admission parking to determine which exit would be appropriate for their assigned parking areas, and it would route patrons to these parking areas rather than to the dome.

Ideally, such a wayfinding system would include intelligent transportation system (ITS) components such as variable message signs (VMS) that would allow for the flexibility of altering messages. For example VMSs could differentiate between the status of Manley and Skytop lots during a football game as opposed to a basketball game. When patrons arrive for a football game, the VMS on the Manley/Skytop sign would read, "Permit Only." For a basketball event, however, the same VMS would read, "Lots Open," or "General Admission."

We also recommended a system of roadside directional signs at critical intersections to direct patrons coming from the highway onto local streets. A typical roadside directional sign would be pole-mounted. Its content would vary depending on its location, but its overall intent would be to direct traffic toward the various parking facilities.

Postscript

In February 2000, all study recommendations were accepted and ratified by SMTC. A number of them were earmarked for the Unified Planning Work Program (UPWP) over the next several years. As is the case with most studies, only the recommendations that gain active support by the stakeholders in the district will be implemented or studied further. Currently, those gaining the most support are recommendations that espoused policy changes or transportation systems management techniques rather than capital improvement projects.

The veracity and quality of the study was affirmed in September 2000 by the American Planning Association's New York Upstate Chapter. The study won an award for the 2000 Current Topic: Making the Transportation and Land Use Connection. SMTC and PB accepted the award jointly at the chapter's annual conference in Buffalo, New York, on September 22, 2000.

Ernie Boughman, a member of the American Institute of Certified Planners, is an Associate Planner in PB's Buffalo area office. He is currently assisting with the Inner Harbor Redevelopment Project EIS, Williamsville Toll Barrier Relocation Study EIS, and various assignments for the Niagara Frontier Transportation Authority. This article was adapted from a presentation Ernie gave at the Institute of Transportation Engineers New York Upstate Section Annual Meeting on October 20, 2000.
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